Privacy Policy

Overview

This privacy notice is for the website Cheap Airlines Ticket (cheapairlines-ticket.com). It explains how we control, process, handle and protect your personal data while you browse or use this website, including your rights under current laws and regulations. If you do not agree with this policy, please stop using this website.

Key definitions

"We", "our" and "us" refer to Cheap Airlines Ticket and any of its trading names.
"You" and "the user" refer to the person(s) using this website.
UK GDPR means the UK General Data Protection Regulation and the Data Protection Act 2018.
PECR means the Privacy and Electronic Communications Regulations.
ICO means the Information Commissioner's Office.
Cookies are small files stored on your computer or device.

Personal information we collect

Personal data is information that relates to an identifiable person. When you use our travel services we collect personal data such as your name, phone number, address, email address, passenger details (including dates of birth) and, when you pay, financial data. Providing other information is voluntary, but it may be needed to use some services.

We automatically collect data about your interaction with our website, such as device type, browser, pages viewed, referral URL, IP address and log information. We use cookies and similar technologies to collect this information.

How we use your information

To provide our travel services and arrange your bookings.
To fulfil our contract with you and comply with legal obligations.
To process payments and manage your bookings.
To improve, operate and measure the effectiveness of our services.
To keep our services safe and secure, and to detect and prevent fraud.
To contact you about your enquiry or booking by phone, email, SMS, WhatsApp or post.
To resolve disputes and troubleshoot problems.

With your consent, we may also send you marketing such as fare alerts and special offers. You can withdraw your consent at any time.

Lawful bases for processing

We process your personal data on the basis of contract (to arrange your travel), legal obligation, legitimate interests (for example improving our services and preventing fraud) and, where required, your consent (for example marketing emails and non-essential cookies). If the lawful basis changes, we will notify you where required.

Sharing your information

To arrange your travel we share necessary details with airlines, hotels, booking systems (GDS) and payment providers. We may also share data with service providers who support our business, with fraud-prevention and credit agencies where permitted, and with law enforcement or government agencies when required by law. We do not sell your personal data to third parties for their own marketing.

Cookies and advertising

We use essential cookies to make the website work (for example security tokens), and analytics and advertising cookies to understand how the site is used and to show relevant ads. You can control cookies through your browser settings, and opt out of personalised advertising via your ad settings.

How long we keep your information

We keep personal data only for as long as necessary to provide our services, maintain business and financial records, meet legal and regulatory requirements, resolve disputes and keep our systems secure. When data is no longer needed, we delete it securely.

Your rights

The right to be informed and the right of access.
The right to rectification and the right to erasure.
The right to restrict processing and the right to data portability.
The right to object, including to direct marketing.
Rights in relation to automated decision-making and profiling.

To exercise any of these rights, please contact us. You also have the right to complain to the ICO (ico.org.uk) if you are unhappy with how we handle your information.

Information about other people

If you provide personal data about other travellers, you must have their permission and make them aware of how we use their information as described in this policy.

Marketing

If you no longer wish to receive marketing communications, use the unsubscribe link in any email or contact us. We will still send you essential messages about your bookings.

Change of ownership

If our business is merged with or acquired by another company, your information may be transferred to the new owner, who will be required to follow this privacy notice.

Contact us

Cheap Airlines Ticket, 80 Parchmore Road, Thornton Heath, CR7 8LW. Email info@cheapairlines-ticket.com or call 0207 078 4188.